Need help with one of our games or have a question for the team? You’re in the right place.
## Contact Us
The fastest way to reach us is by email:
**jflessard@mottomotto.ca**
We aim to respond within 2 business days. We’re a small studio based in Montréal, so please bear with us during busy periods.
When reporting a problem, it helps a lot if you include:
– The name of the app (e.g., Grand Dominion Flush)
– Your device model and operating system version (e.g., iPhone 14, iOS 17.4 / Pixel 7, Android 14)
– A short description of what happened and what you expected
– Screenshots or a screen recording, if possible
## Frequently Asked Questions
**How do I restore my purchases?**
Open the app, go to Settings, and tap « Restore Purchases. » Make sure you are signed in with the same Apple ID or Google account you used for the original purchase.
**My leaderboard score isn’t showing up.**
Leaderboard scores require a stable internet connection and that you are signed in to Game Center (iOS) or Google Play Games (Android). Try closing and reopening the app, then check again.
**How do I delete my data?**
Send us an email at jflessard@mottomotto.ca with the subject line « Data Deletion Request. » Include the email address or player ID associated with your account, and we will process your request.
**Where can I read your Privacy Policy?**
You can find it at [mottomotto.ca/privacy-policy](https://mottomotto.ca/privacy-policy).
## Follow Us
– Twitter: [@melquiador](https://twitter.com/melquiador)
– TikTok: [@zoroaster23](https://tiktok.com/@zoroaster23)
Motto Motto 